Meet The Team

Jordan Shaw, servicing Navien On Demand unit

Jordan Shaw

Founder, Licensed Plumber & Gas Fitter

Jordan is the proud founder and owner of On Tap Solutions.As a Red Seal certified plumber and gas fitter, Jordan has brings over 17 years of experience to On Tap Solutions. Jordan's passion for the industry is apparent through all the work he does and the training and education he likes to provide his clients. Jordan prides himself on having built his business on the core values of honesty, integrity, and good old-fashioned hard work.

Ringing Phone

Cortney Appleton

Customer Service Representative

Cortney is the voice of our company, having joined the team as our call taker in 2021.  She is the friendly voice on the phone when you call our office!

Plumbing, sink repair

Ryan Appleton

Construction Manager

As a Red Seal certified plumber, Ryan brings an abundance of experience to On Tap Solutions. With a focus on commercial plumbing, Ryan's knowledge of the trade is second to none.

Jennifer Shaw and her husband, Jordan, at the Abbotsford Tulip Festival

Jennifer Shaw


Jennifer is the co-founder of On Tap Solutions. She keeps Jordan in line.